Account Problems: I can't access/activate my account!

Having problems with the website? Can't submit your costumes? Start here!
User avatar
waynekaa
ACP Owner
Posts: 893
Joined: Sun Aug 24, 2003 2:12 pm
Location: California
Contact:

Account Problems: I can't access/activate my account!

Postby waynekaa » Mon Feb 16, 2004 2:59 pm

Just registered for the site, and haven't gotten your activation E-mail (it should only at most take 24 hours). First of all, DO NOT USE YAHOO. Change your E-mail here to a non-yahoo:
ucp.php?i=profile&mode=reg_details

Haven't been on our site in a LONG time, and forgot your password?
Any other account problems? Have no fear.

Just e-mail genjitsu@acparadise.com and cosplaystaff@acparadise.com
with the Subject as [ACP] Account Problem <- IMPORTANT

Be sure to include
1. Your E-mail that we can get back to you with an answer (the one you signed up with)
2. The forum username you signed up with
3. Your Cosplayer Handle (if appropriate) as well
And we'll fix that problem right away
Make sure your SPAM blocker isn't set on ULTRA HIGH

In particular for YAHOO and HOTMAIL E-mail accounts, you should check your Bulk/Junk Mail folders for your authorization E-mail. It should only take 24 hours TOPS after you sign in to get your confirmation E-mail. If you did not, write us -immediately- so we can get your account activated.
Wayne of AGSMA
PSOC
AGSMA
ACParadise

Return to “ACParadise Website Help”

Who is online

Users browsing this forum: No registered users and 0 guests